FAQs About On Top Roofing & Guttering in the Newcastle Region and Mid North Coast Surrounds

At On Top Roofing & Guttering, we know roofing questions often come up when you’re comparing quotes, preparing for repairs, or planning a full replacement.

This FAQ page gives you quick, straightforward answers based on nearly two decades of hands-on experience across the Mid North Coast, Newcastle, Lake Macquarie, Port Stephens, Hunter Valley, Central Coast, Port Macquarie and Tamworth.

If you need help beyond the questions listed here, you may contact our team directly via the Contact Us page.

What roofing services do you provide?

We provide full metal roofing, Colorbond installation, re-roofing, roof replacements, roof repairs, gutter and downpipe installation, roof restoration, pressure cleaning, flashing repairs, ridge cap work, storm damage rectification and solar coordination.

Explore services:
• Metal Roofing: https://www.otrg.com.au/metal-roofing-newcastle/
• Colorbond Roofing: https://www.otrg.com.au/colorbond-roofing-newcastle/

How do I know if I need a roof repair or a full replacement?

A repair may suit isolated issues such as loose flashings or a single leak. A replacement is often recommended when:

• The roof is ageing or rusted

• Damage is widespread

• Previous patching failed

• Tiles or metal sheeting no longer meet current standards

We inspect the roof first and recommend the safest, most cost-appropriate option.

How long has On Top Roofing & Guttering been in business?

We bring nearly 20 years of roofing experience across regional NSW.

What materials do you use for re-roofing?

We use genuine Australian-compliant materials, including Colorbond and high-quality metal roofing systems designed to withstand harsh coastal conditions.

Learn more: https://www.otrg.com.au/colorbond-roofing-newcastle/

Do you remove the old roof?

Yes. Old materials are removed and disposed of safely, ensuring full compliance with Australian safety and waste-handling regulations.

How long does a typical re-roof take?

Timing varies based on roof size, weather and site access, but most residential re-roofs are completed within several days. Larger or more complex projects may take longer. You receive a planned timeline before work begins.

Do I need to move out during the re-roof?

No. Most clients stay in their home throughout the project. Noise levels may be noticeable during working hours.

What’s the fastest way to stop an active leak?

Contact us immediately through our Contact Us page: https://www.otrg.com.au/contact-ontop-roofing/

We may provide temporary mitigation strategies until onsite repairs take place.

What causes recurring roof leaks?

Common causes include:

• Previous poor workmanship

• Inadequate flashing

• Damaged tiles or sheet laps

• Blocked gutters

• Incorrect penetrations from solar, AC or other trades

• Age-related deterioration

We specialise in diagnosing issues left behind by “storm chaser” companies. (Owner Insights )

Do you repair roofs damaged by other trades?

Yes. We frequently repair damage caused by solar installers, AC trades and renderers. We also help define responsibilities so issues don’t repeat.

Why choose Colorbond roofing?

Colorbond roofing offers:

• Long lifespan

• Low maintenance

• Strong resistance to coastal weather

• Bushfire-rated benefits

• Cooler home performance due to reflective technology

• Modern aesthetic options

Colorbond services: https://www.otrg.com.au/colorbond-roofing-newcastle/

Do you install metal roofing for new builds?

Yes, we regularly partner with builders, strata managers and developers requiring compliant roofing across residential and commercial sites.
Builder partnerships are outlined in our business profile.

Do you match Colorbond colours?

Yes. We work with the full Colorbond range to match or modernise your home.

Do you replace gutters and downpipes?

Yes, we supply and install high-quality gutter and downpipe systems designed to prevent pooling, overflow and foundation damage.

How do I know if my gutters need replacing?

Signs include:

• Rust or corrosion

• Overflow during rainfall

• Visible sagging

• Peeling paint on eaves

• Soil erosion around your home

Can you install gutter guards?

Yes. Gutter guard installation may be arranged based on material type and roof style.

Do you use scaffolding or edge protection?

Yes. We install full scaffolding and edge protection on every job. This is a major safety and compliance standard that sets us apart from low-cost providers. 

Are you licensed and insured?

Yes. We are fully licensed and insured for residential, commercial and industrial roofing.

Do you handle council approvals?

For most roofing projects, council approval is not required. If approvals are needed, we advise you on next steps.

How do I get a quote?

Request a quote anytime via:
https://www.otrg.com.au/contact-ontop-roofing/

What affects the cost of a new roof?

Pricing depends on:

• Roof size and pitch

• Material choice (Colorbond profiles, metals, accessories)

• Safety requirements

• Complexity (chimneys, skylights, penetrations)

• Existing roof condition

We provide transparent, itemised quotes so you understand every cost.

Do you offer free quotes?

Yes. All onsite inspections and quotes are obligation-free.

Do you offer warranties?

Yes. Warranties cover workmanship and materials, following manufacturer guidelines and industry standards.

What does a workmanship warranty cover?

Coverage applies to the installation itself—ensuring sheets, flashings, fixings, penetrations and connections are installed correctly. If an issue arises from installation, we return to resolve it.

How long do roofing materials last?

Colorbond and metal roofing may last several decades when installed correctly and maintained regularly. We include maintenance recommendations after installation.

Do you provide after-service support?

Yes. We are a reliable, local roofing team and return service is part of our reputation across NSW.

Do you handle storm-damaged roofs?

Yes. We repair storm and wind damage and work closely with homeowners who experience sudden leaks or structural issues.
Client reviews highlight successful storm-related restorations.

Do you work with insurance claims?

We assist by inspecting, documenting damage and providing a quote for your insurer’s assessment.

Can you coordinate with solar installers?

Yes. We specialise in roof-solar integration, managing penetrations and preventing leak points.

What areas do you service?

We service:

• Mid North Coast

• Coffs Harbour

• Nambucca Heads

• Macksville

• Kempsey

• Port Macquarie

• Newcastle

• Lake Macquarie

• Port Stephens

• Hunter Valley

• Central Coast

• Tamworth

You may book through our dedicated contact page:
https://www.otrg.com.au/contact-ontop-roofing/

Start times depend on project size, weather conditions and current scheduling. We communicate clear start dates before any work begins.

If you didn’t find the answer you were looking for, reach out through our Contact Us page for personalised help. Our team is always ready to assist with roofing, guttering, Colorbond questions, project planning or general enquiries.